Frequently Ask Questions

What is an Osteopath?
An Osteopath is a primary healthcare practitioner who employs manual hands-on techniques to alleviate pain and stiffness, and promote healing in the body. Osteopaths practice along side other primary healthcare providers such as physiotherapists and GP's.

What do Osteopaths treat?
Go to our treatments page to see what we can help you with, otherwise give us a call on 09 419 1820.

What should I expect during osteopathic treatment?
Consultations with an Osteopath involve taking a case history, examination, and osteopathic treatment. During the examination you may be asked to remove certain items of outer clothing to enable better access to areas of the spine. Osteopathic treatment includes a range of hands on techniques including soft-tissue massage, joint mobilisation and manipulation. An appointment with an Osteopath will range from 40 to 60 minutes.

How do I make an appointment?
At Shore Osteopaths we want to make it easy for you to book an appointment with us. You can call us on
09 419 1820 or if we are busy and can't take your call we have an easy-to-use online booking system.

How do I use the online booking system?
Cliniko is an easy online booking system used by many healthcare providers. You will need to register with Cliniko. After registering you will be able to make appointments whenever you like (even at midnight!).

How does ACC work?
If you have an accident or injury Shore Osteopaths can help you register with ACC. Registering your injury with ACC provides you with subsidised osteopathic treatment at Shore Osteopaths. This means your treatment will cost just $65 rather than $95. See our ACC page for further information.

Do I need to see my doctor or physio to have my accident covered by ACC?
No. Practitioners at Shore Osteopaths are ACC registered. This means that we can register your injury with ACC without the need for you to see your GP or physio. Simply book an appointment with us and we will supply and help you complete the necessary forms when you arrive.

Will my medical insurance cover my treatment with an Osteopath?
Osteopathic treatment is covered by most insurance providers. If you are unsure about whether or not you are covered contact your insurance providers customer service team.

Do you have a cancellation fee?
Yes. If you need to change or cancel an appointment we require at least 12 hours notice. This will allow us to see others that may be in acute pain who require immediate treatment. A cancellation fee may be charged.